SleepHappy Shipping Policy

SleepHappy offers free delivery nationwide, including to islands, with no extra charge.
1. Customers in Bangkok and surrounding areas.
1.1 For mattresses and bedding products, delivery will be within 3 days. The delivery team will call to schedule the delivery one day in advance.
1.2 For bedding products only, delivery will take 3-4 days via private courier. The courier will call the customer on the day of delivery.
2. Customers in provincial areas.
2.1 For mattresses and bedding, delivery will take 3-7 days depending on the distance. Delivery is via private courier, and the courier will call the customer on the day of delivery.
3. For same-day or next-day delivery service, available only for customers in Bangkok and surrounding areas, orders must be placed before 2:30 PM.
3.1 Same-day delivery service fee: 700 baht. Customers will receive their goods in the evening of the day of ordering.
3.2 Next day delivery fee: 300 baht. Customers will receive their goods the following day.
3.3 Customers in Bangkok and surrounding areas who require mattress installation and disposal should inform the admin via chat to request this service before delivery.
3.4 For customers outside of Bangkok, the company will not provide installation services or dispose of old mattresses.
4. The item that needs to be manufactured per order is the bed base, which takes 5 days to produce, excluding shipping time.
5. Custom-sized mattresses require 14 days for production, excluding shipping days and any additional shipping charges.

note :
- To prevent unsuccessful deliveries and potential costs, please provide a convenient contact number for the delivery staff to ensure prompt delivery to you.
- For customers outside of Bangkok who order more than one mattress, delivery may be staggered due to the large size of the mattress boxes, which prevent them from being packed together. Therefore, separate tracking numbers will be provided for each individual mattress box.
Private courier services, in accordance with their policy, will only deliver to the first floor.

*Terms and conditions apply as specified by the company.